Swordfish Holidays FAQs
Seton Sands Holiday Village, Longniddry, East Lothian, Scotland, EH32 0QF
Park Open Dates: 1st March – 30th November.
Park Main Number: 01875 813 333
Park Facilities Open: 16th March – 29th October 2017
Reception Opening Hours: 9am – 6/7pm
Emergency Contact Numbers: 07779 513621 & 07975 943831 (email@example.com)
Gas Bottle Refill Contact Number: 9am – 6/7pm 01875 814962, 6/7pm – 9am 07899 960348
How to get here
Take the A1 to the A198 Bankton Junction exit. Then take the B6371 for Cockenzie, then right on to the B1348. The Park is one mile on the right hand side.
If programming your SAT NAV device, please use Postcode: EH32 0QF. This will guide you directly to Seton Sands where you will be able to follow the signs for directions to the Park. You can also use Google Maps for a door to door route planner.
The nearest train station is in Edinburgh, 14 miles from the Park. To plan your train journey to and from Seton Sands, please search using the official National Rail Enquiries online planner and timetable. Alternatively, call National Rail Enquiries Helpline on 0845 748 4950.
Check in / Out Procedure
What time can I check in and can I check in earlier?
3pm is our check in time
Where do I go upon arrival to collect key and what I/D do I need to take?
The Keys are located on the caravan in a safety security box. This Box will be visible next to the door. The Code will be found on the confirmation letter when balance has been paid.
Were is key returned after completion of rental?
The key must be placed back in the security box and locked. ******IF THE KEY IS NOT RETURNED £50 WILL BE CHARGED FROM YOUR SECURITY DEPOSIT TO REPLACE.*********
What happens if I arrive late in the evening?
The security barrier will be down and the security guard will allow entry. YOU MUST BRING YOUR BOOKING / CONFIRMATION LETTER AS PROOF OF RENTAL TO GAIN ENTRY. Please call Security on 07899 960348 if gate is unmanned.
What time is checkout?
10 am. This allows for the caravan to be cleaned prior to the next arrival.
Is gas, electricity and water provided in cost of rental?
What bedding is provided?
Duvets, pillows and mattresses are provided. (You will need to bring pillow cases, duvet covers and bed sheets, unless you have purchased the linen option, This relates to Aberlady, St Andrews & Muirfield Caravans only)
Gullane & Luffness Caravans have Linen provided.
Are towels provided?
No, You will need to bring them along.
Are pots & pans provided?
Yes, you will find a full complement to as assist your cooking needs. Also we have a hoover, iron, compact ironing board, hairdryer & mop & bucket.
Is washing liquid, dish cloth, tea, coffee 0r sugar provided?
Are toilet rolls provided?
Yes, 1 toilet roll per toilet is provided. Replacements will have to be purchased.
How much do fun passes cost and where are they purchased?
Passes can be purchased directly from owner services upon arrival or anytime during your stay. This Pass allows access to swimming pool, evening entertainment, kids club during day and access to the facilities in complex.
(These prices as of 27th January 2018 from Haven)
Off Peak dates:
Adult: 7 nights £21.75, 3/4 nights £16.50
Child: 7 nights £10.25, 3/4 nights £8.25
Adult: 7 nights, £28, 3/4 nights £23
Child: 7 nights, £13.50, 3/4 nights £11.50
You would also need to buy Activity Passes should you wish to participate in any of the sports activates.
You can also buy these passes directly from Haven on arrival.
Do we offer long term & short term lets?
Yes – Prices are tailored to your duration of stay, please enquire if this is of interest.
What’s the park terrrain like?
The majority of the park is flat.
Can guests bring their own BBQ?
Yes – away from gas supply.
Are travel cots provided?
No, travel cots can be hired from the main reception desk upon arrival subject to availability.
What about dogs?
We welcome dogs on our park providing they are kept on a lead. They are also permitted to sit outside on the terrace at the rear of the Boatie Blest restaurant. The beach at Seton Sands is also dog friendly. Unfortunately we do not allow dogs inside our venues.
A few breeds of dog are not allowed at the park; please check with Haven prior to arrival.
What about beach access?
Rocky beach situated across road from Park. Nearest sandy beach is Gullane, approx 11km from Park
What about parking?
Parking is available next to caravans or nearby. Our Muirfield & Gullane caravans have tarmac driveways. All our caravans you can park directly next to them and also they have additional visitors parking nearby.
Is there WiFi on park?
FREE WiFi is available in the main complex, but no WiFi is available in the Caravans.
Sky TV is shown in complex & available in Gullane (No.7)
Cash Machine on Site?
Yes, we have 2 ATM machines.
Port Seton (1.3km)
Nearest Train Station:
Nearest Bus Station:
St Andrews, Edinburgh (23km)
How often do buses run from the Park?
Every 30 mins
Local Taxi Number:
Nearest drop off: Edinburgh (23km)
Wheelchairs can be hired from reception, need to be pre-booked through park.
The park is wheelchair friendly. Unfortunately our caravans are not wheelchair friendly.